Terms + Conditions

The term ''Shortfat50'' or ''us'' or ''we'' refers to the owner of the website whose registered office is

39 Dovedale Road
Bolton
BL2 5HT

shortfat50 is a trading name of sendit4me limited

The term ''you'' refers to the user or viewer of our website.

These conditions apply to use of this website and are the terms and conditions on which we will supply any of the products to you and by proceeding further and/or placing an order you agree to be bound by the conditions. If you do not agree to be bound by them, you should NOT use this website.

When using the website, you accept that communication with us will be mainly electronic. We will contact you by email or provide you with information by posting notices on the website. For contractual purposes, you agree to this electronic means of communication and you acknowledge that all contracts, notices, information and other communications that we provide to you electronically comply with any legal requirement that such communications be in writing. This condition does not affect your statutory rights.

Changes to website

The content of the pages of this website is for your general information and use only. It is subject to change without notice. Changes will apply to any subsequent orders received. It is your responsibility to check regularly to see if any changes have been made to these conditions. We reserve the right to modify or withdraw this website at any time without liability to you.

Questions

Contact us if you have any queries relating to these conditions or ordering the products generally by using the contact us page.

You’re Account

It is your responsibility to maintain the confidentiality of the password of your account chosen by you when you register on the website and for restricting access to your computer and/or email address to prevent unauthorised access to your account.

Availability and Description

We take all reasonable measures to ensure that all the details and descriptions of products given on our website are as accurate as possible but there may be variations between these and the products themselves and all the products are subject to availability.

Price

All the prices appearing on this website are inclusive of taxes (where applicable) at the current rates.

The cost of your order will be the price of the products ordered plus the delivery charge.

Due to circumstances beyond our control prices may have to be altered time to time, including any variations in the rate of tax. In the unlikely event of this happening you will be notified and requested to reconfirm your order at the altered price.

We are entitled to cancel any contract in whole or in part to the extent that it is for the purchase of a product the price of which was stated incorrectly on the website.

Placing an Order

Orders are subject to acceptance by us and are subject to availability. After placing an order, you will receive confirmation e-mail from us. Please note that this does not mean that your order has been accepted. Your order is an offer to us to buy a product. Orders are subject to acceptance.

You may cancel a contract and receive a refund any time within 14 days after receipt of products by informing us in writing and returning the products to us.

General Protection

With this you agree to indemnify us fully from and against all claims, liability, damages, losses, costs and expenses (including legal fees) arising out of any breach of these conditions by you or any other liability arising out of your use of this website or out of the use of this website by any person using your account number and/or password.

Our Liability to You

We agree to you that any product bought from us through this website is of satisfactory quality and reasonably fit for all the purposes for which products of the kind are commonly supplied.

We will not be liable to you in contract for any loss of profits, loss of business, loss of anticipated savings, loss of opportunity, loss of data or any other indirect or economic losses whatsoever suffered or incurred by you arising out of the subject of these conditions.

Nothing herein shall affect your statutory rights.

SECURE ONLINE SHOPPING

Secure Certificate

All payment transactions are carried out over an SSL.

The padlock symbol, at the bottom of your browser window confirms this level of encryption. If you click on this, you will see our VeriSign secure certificate, meaning that your data is visible only to us

UK Standard Delivery

We aim to meet the following timescales but during busy period deliveries may take a little longer

We aim to deliver all mainland UK standard delivery orders within three (3) – four (4) working days providing you place your order before 6.00 p.m. Monday – Friday – we do not offer any 24hr weekend deliveries

Whilst we will try to deliver products to you as soon as possible we shall not be liable for any failure to make delivery within delivery time estimates stated above.

International Delivery Services

Additional taxes or fees may apply according to local legislation. Recipients of deliveries made outside the UK may have to pay import duty or formal customs entry fees. Any customs or import duties are charged once the goods reach the destination country and these charges are your responsibility and must be paid by the recipient. Unfortunately we don’t have any control over these charges and cannot tell you what the cost would be as customs policies and import duties change from country to country.

Some countries have import restrictions on certain products or materials. It is your responsibility to determine whether there are any restrictions on delivery of our products to your selected destination. Please contact your local customs office for assistance regarding these matters to avoid any disappointment.

Delivery may be delayed by local customs because of this but unfortunately this is out of our control.

Missing Parcels

When you inform us in writing, we will start our missing parcel procedure if your order fails to arrive within 14 working days (UK only) and 28 working days (International) of despatch. We will investigate your claim and if we are satisfied that the non-arrival of the parcel belongs to us then a refund will be credited to the credit/debit card which was used to place the order. Please note that we may refuse to make future deliveries to addresses that we consider to be insecure. If this is the case our customer service team will contact you and ask you to provide an alternative delivery address for future orders

We are entitled to refuse any order made by you for any reason.

When making a request you undertake that all details provided by you requesting goods or services are true and accurate, that you are an authorised person of the credit or debit card used to make your request and there are sufficient funds to cover the cost of the goods and services. It is your responsibility to inform us of any changes to these details as soon as possible.

Terms and Conditions

These terms and conditions govern your use of our website. Please read these terms in full before you use this website. If you do not accept these terms and conditions, please do not use this website. Your continued use of this website confirms your acceptance of these terms.

Website access

1.1 It is not necessary to register with us in order to use most parts of this website. However, particular areas of this website will only be accessible only if you have registered.

Use of website

1.2 This website may be used for your own private purposes and in accordance with these terms and conditions.

1.3 You may print and download material from this website provided that you do not modify or reproduce any content without our prior written consent.

Website uptime

1.4 All reasonable measures are taken by us to ensure that this website is operational all day, every day. However, occasionally technical issues may result in some downtime and accordingly we will not be liable if this website is unavailable at any time.

1.5 Where possible we always try to give advance warning of maintenance issues that may result in website down time but we shall not be obliged to provide such notice.

Visitor provided material

1.6 Any material that a visitor to this website sends or posts to this website shall be considered non-proprietary and non confidential. We shall be entitled to copy, disclose, distribute or use for such other purpose as we deem appropriate all material provided to us, with the exception of personal information, the use of which is covered under our Privacy Policy.

1.7 When using this website you shall not post or send to or from this website any material:

(a) for which you have not obtained all necessary consents;

(b) that is discriminatory, obscene, pornographic, defamatory, liable to incite racial hatred, in breach of confidentiality or privacy, which may cause annoyance or inconvenience to others, which encourages or constitutes conduct that would be deemed a criminal offence, give rise to a civil liability, or otherwise is contrary to the law in the United Kingdom;

(c) which is harmful in nature including, and without limitation, computer viruses, Trojan horses, corrupted data, or other potentially harmful software or data.

1.8 We will fully co-operate with any law enforcement authorities or court order requiring us to disclose the identity or other details of any person posting material to this website in breach of Paragraph 1.7.

Links to and from other websites

1.9 Throughout this website you may find links to third party websites. The provision of a link to such a website does not mean that we endorse that website. If you visit any website via a link on this website you do so at your own risk.

1.10 Any party wishing to link to this website is entitled to do so provided that the conditions below are observed:

(a) you do not seek to imply that we are endorsing the services or products of another party unless this has been agreed with us in writing;

(b) you do not misrepresent your relationship with this website; and

(c) the website from which you link to this website does not contain offensive or otherwise controversial content or, content that infringes any intellectual property rights or other rights of a third party.

1.11 By linking to this website in breach of clause 1.10 you shall indemnify us for any loss or damage suffered to this website as a result of such linking.

Disclaimer

1.12 Whilst we do take all reasonable steps to make sure that the information on this website is up to date and accurate at all times we do not guarantee that all material is accurate and, or up to date.

1.13 All material contained on this website is provided without any or warranty of any kind. You use the material on this website at your own discretion.

Exclusion of liability

1.14 We do not accept liability for any loss or damage that you suffer as a result of using this website.

1.15 Nothing in these terms and conditions shall exclude or limit liability for death or personal injury caused by negligence which cannot be excluded or under the law of the United Kingdom.

Shipping

1.16 Your order will be processed and delivered without undue delay, no later than 30 days after your order has been placed.

1.17 Please allow for up to 7 working days for delivery following the dispatch of your order.

Cancellations, returns and refunds

1.18 All customers have the right to cancel their order under the Consumer Contracts (Information, Cancellation & Additional Charges) Regulations.

1.19 Your right to cancel an order for goods starts the moment you place your order and ends 14 days from the day you receive your goods.

1.20 To meet the cancellation deadline, please notify us via email or phone about cancelling the order before the cancellation period has expired.

1.21 If you are in possession of the goods you are under the duty to retain them and take reasonable care of them. You must send the goods back to us to our contact address at your own cost (unless we delivered the item to you in error or the item is damaged or defective) as soon as possible once you have cancelled the order.

1.22 We reserve the right to make a charge not exceeding our direct costs of recovering the goods if you do not return the goods or return them at our expense.

1.23 Once you have notified us that you wish to cancel the order, any sum debited to us will be refunded to you as soon as possible and in any event within 14 days of your cancellation.

1.24 You will not have any right to cancel an order for the supply of any of the following goods:

(a) medicinal products or services that are either dispensed on prescription or are available free under an NHS arrangement.

(b) a contract for passenger transport services - such as bus, rail or flight tickets.

(c) the supply of goods or services where prices are dependent upon fluctuations in the financial markets, which are beyond the control of the retailer.

(d) the supply of goods that are made to the customer's specification or are clearly personalised.

(e) the supply of goods that are liable to deteriorate or expire rapidly - such as a delivery of fresh flowers or meat.

(f) the supply of newspapers, periodicals or magazines.

(g) the supply of accommodation, transport of goods, vehicle rental services, catering or services related to leisure activities if the contract provides for a specific date or period of performance - for example, hotel bookings, courier services, car hire, restaurant bookings and theatre tickets for specific dates.

1.25 In addition you will lose your right to cancel if you:

(a) unseal goods that are not suitable for return if they are unsealed, due to health protection or hygiene reasons.

(b) unseal audio, video recordings or computer software that were sealed at the time of delivery.

(c) combine goods with other goods after delivery so that they become inseparable.

Law and jurisdiction

These terms and conditions are governed by English law. Any dispute arising in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the Courts of England and Wales.